SYLLABUS OVERVIEW

MANAGEMENT COMMUNICATION

(Bienvenu and Timm)

 

SEPTEMBER 1-12, 2003

Class and day

Major topics

Due or graded (points)

Before 1st class

 

Read book

#1 Mon 9-1

·    Introduction and needs assessment

·    Review Strategic Communication Model (SCM)

·    SCM introduction exercise

·    Review first pres. assignment

 

Comm. Challenge memo (10)

#2 Tues 9-2

·    Business writing (Paul)

·    Rehearse presentations with peers

·    2-minute prop presentations

 

2-min. prop pres  (10)

#3  Wed 9-3

·    Visual Aids (Sherron)

·    Introduction to cases: A and B

 

·    Review Winning Teams

 

Self eval memo (20)

Team skills inventory from

     orientation

#4 Thurs 9-4

·    Case presentations: C and D

 

·    Discussion of strategies, delivery, and slides

 

Team case pres (20)

Slides

#5 Fri 9-5

·    Customer Loyalty (Paul)

·    Project ideas

Project suggestions

#6 Mon 9-8

·    Case presentations: E and F

 

·    Discussion of strategies, delivery, and slides

Case pres (35)

PPT (5)

 

#7 Tues 9-9

·    Giving and receiving feedback

·    Writing review and peer feedback

Customer Loyalty memo

    (30)

Peer feedback (5)

#8 Wed 9-10

·    Individual recruiting presentation with Q&A and feedback

Presentation content,

  organization, delivery (20)

PPT (5)

#9 Thurs 9-11

·    Gender Differences (Sherron)

·    Review of class take-aways

·    Prep for final presentations

Second self-eval (10)

#10 Fri 9-12

·    Team final presentations

Final presentations (50)

PPT (10)